sALESFORCE SOLUTIONS

At Slalom we provide full solutions to clients who can benefit from the Salesforce Suite offerings.

Business Challenge
DocuSign needs a much more comprehensive and better user experience for their Partners. A Partner Community Portal was highly needed in order to best serve their Partner’s needs and to continue and grow their relationship towards more business in the future.

How we helped
I partnered with the Salesforce Subject Matter Experts. I came in as a Solution Architect/User Experience Lead to provide full design thinking solutions starting from individual and group interviews, requirements gathering, generating user personas, behavior pattern matrix, journey map, wireframes, and a clickable prototype using InVision.

Design process creating wireframes and high-fidelity visual design comps all created in Sketch and Illustrator. We then also presented using InVision as a clickable prototype which we used as one of the deliverables.

Development hand-off. We created a pattern library, style guide and optimized assets.

Pattern Library

Red line specs

Company: Slalom

Project: Facebook SMB Marketing Portal
Role:  Experience Design Lead
In collaboration with: Parveen Jagajeevan, Thu-ha Nguyen, Brit Cava and Josh Peters